Administrative Associate

Professional Roofing Co. in Dover is looking for an in-person Administrative Associate to join our team. Being the first point of contact for potential customers, you will set the tone with your confidence, comfort, and warmth for the continuous value we provide.

Professional Roofing is a relationship-based small business that strives to provide the ultimate customer experience with our abundance of integrity and the genuine desire to help those in need.

Candidates should be a self-starter and teamwork centered while demonstrating excellent customer service and time management skills.

Priority Responsibilities include:

• Fielding all phone calls, texts, and emails
• Follow up with leads
• Update customers on their projects
• Cold call prospects
• Qualify incoming prospects
• Schedule and manage appointments/orders
• Data entry and organization
• CRM management
• Other clerical and administrative duties necessary to support the team

Qualifications:

• Strong verbal communication skills (especially over the phone)
• Ability to shift focus throughout the day when needed is crucial
• Proficient in Google Suite
• Strong written communication skills
• Caring customer service
• Ability to receive constructive feedback for improvement
• Sense of humor

*Professional References Required*

Compensation

This is a 30-40hr (based on Seasonal Influx) in-office position, from 9a - 3/5p M-F

$21.00-$24.00 per hour based on experience.

90-day probation period applies to ensure we are a good match for one another.

Paid Holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, & Christmas

We are a close-knit team who invite and celebrate differing perspectives and new ideas. Apply for the opportunity to work in an environment where you are respected, encouraged, inspired, and valued!

Job Types: Full-time, Part-time

Pay: $21.00 - $24.00 per hour

Benefits:

• Flexible schedule
• Referral program

Application Question(s):

• Why are you interested in this position?
• What particular skills do you have that will bring value to the company?
• What do you feel is your best skill?
• What areas do you need help?
• Please list 2-3 professional references who can speak to your experience for this role that we can contact

Ability to Commute:

• Dover, NH 03820 (Required)

Work Location: In person