Conflict is an integral part of human nature. Unfortunately, it is everywhere and it is inevitable. Conflict, however, can be beneficial if it produces valuable compromise or breakthrough solutions. When unmanaged or unresolved in the workplace, conflict is disruptive and harmful to an organization’s ability to attract talent, its operation, earnings, and future.
This engaging and interactive three-session seminar teaches participants about the practical techniques and strategies for effectively managing and resolving conflict that is either openly disruptive or simmering just beneath the surface.